Is there a limit on the length of time minute level data is retained? I installed my vue on 2/11/2020. I had been requesting extracts pretty regularly. However, I didn’t download them immediately and hadn’t realize that the extract is replacing the zip file rather than adding a new one with a unique download URL.
I finally got to the point where I wanted to load my usage into my analytical database and realized that the most recent data I have only goes back to 3/13/2020 at 9AM.
This leads me to a few questions (apologies if these are answered elsewhere on the forums):
- Is the minute level data cleared on a rolling basis, and if so what is the retention length?
- Is there any possibility of recovering the data for the missing time period (for me it is roughly 2/19/2020 – 3/13/2020)?