App issues starting at 4am PST 4/30/2021

[akballow]

Hello Emporia,

I noticed that ever since 4am PST 4/30/2021 my Energy Use on the home page shows Main 0 100% and the graph is not working correctly. On my Eporia Vue all 3 LEDS are on, and I already reset the unit to make sure it is not my end. Is there something going on with the your end? It is driving me crazy to troubleshot. Thanks!

[Emporia Support]

Hey @akballow,

If you’d like to reach out to our support team directly, we can help troubleshoot your device.

Email: info@emporiaenergy.com

Phone: 1 844 EMPORIA (367-6742)

Also available for chat or via phone M-F, 8-5PM (mountain time).

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