Can MAC Address be added to SmartOutet info (in addition to serial number)?

[vitoasaro]

I’m attempting to determine which SmartOutlet device is associating with which Wireless AP, but it’s difficult since there’s no MAC Address printed on the SmartOutlets, and the App doesn’t show MAC address info either.  Can you please include this on the information screen?  It would help with troubleshooting connectivity issues.

Thanks.

[stevenc88]

Yes! This would be a great addition.

[jimmoon]

That would be helpful.  It would also be nice info for the Vue.

[Emporia Support]

Hello @vitoasaro you can find any Vue device MAC by following the below navigation to the serial number(s/n).   The last twelve characters of the S/N is the Emporia deivces MAC.

From the Home page or Graphs Page:

• Tap on ‘menu’ at the top left hand side of the app
• Tap on ‘manage devices’
• Under Device Management, tap on the Device you would like the MAC address to
• Then under that device, tap the device info at the top.
• Directly under the blue save button will be the device s/n.
• The last 12 characters is devices MAC

• This reply was modified 3 years, 9 months ago by Emporia Support.

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