Charging unit reset

[harder63]

Is there a way to reset my charging unit?  When I plug it into my vehicle it is recognized as plugged in but no power is incoming. This is the first time in four months that it has ever happened.

[Emporia Support]

Hello @harder63, can you please make sure your Emporia Charger is ready to charge by checking if it is paused or not?

1. From the App Home screen, select your EV Charger by tapping the Electric Pump Icon ​​located to the left of the charger’s name
2.  In the middle of the screen you see the toggle, the button that controls the charger: when it’s gray, it’s in the PAUSED mode, no power will be sent from the EV Charger and it will respect the schedules created or Energy management features set in the Emporia app. It also locks the charger for unwanted users.  When it’s blue, it’s in the READY mode, and it’s going to charge as soon as you plug into the vehicle (as long as the vehicle is ready to accept charge).

If using schedules, don’t forget to confirm your Time Zone, so the charger knows what time is it!

http://More info: https://help.emporiaenergy.com/hc/en-us/articles/9177981654679-App-Control

 

 

 

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