Cloud down ? or only my account has problem ?

Emporia Energy Community Support Center Report a Bug Cloud down ? or only my account has problem ?

Viewing 1 reply thread
  • Author
    Posts
    • #8375 Report Abuse
      jaro
      Member

      Since March the 4th ,00:00 (CET) my Emporia Vue 2 ceased to report to the cloud … now when I try to reset it and reconfigure I get “The Emporia Vue connected to your WiFi network, but took too long connecting to the Emporia Cloud” … (I tried to power cycle , reset network settings ..etc already .. to no avail…)

    • #8376 Report Abuse
      jaro
      Member

      OK, so it is back… must have been some bluetooth communication problem between Emporia & mobile phone -> when I moved the phone very close to the device (like 10cm!) it worked …

Viewing 1 reply thread
  • You must be logged in to reply to this topic.