Cloud issues?! old plugs no longer work, new plug can’t register

Emporia Energy Community › Support Center › Report a Bug › Cloud issues?! old plugs no longer work, new plug can’t register

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    • October 16, 2021 at 8:33 pm #8049 Report Abuse
      gman
      Member

      My plugs stopped working recently, they no longer connect to the emporia cloud. Nothing in my home network has changed.

      I had another brand new emporia smartplug I had not registered/used and this one is failing to complete setup/connect to your cloud. I tried multiple times in the past 48 hours – I thought there may have been issues last night and be done by today but I still today can’t get my plugs working.

      Please help! Where is the Emporia Cloud status pages??

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