Eliminate truncated dates in the Emporia Vue IOS app

Emporia Energy Community Product Ideas Eliminate truncated dates in the Emporia Vue IOS app

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    • #5689 Report Abuse
      jgood
      Member

      When looking at the timeline charts in the App the dates/times along the horizontal axis frequently truncate or overlap which renders them illegible. They’re currently in long-form, spelled out like Wed, 12/4/2019. I think you should minify the data so it does not display this way. Plus being able to read it would satisfy the desired function which currently is not working well.

    • #5691 Report Abuse
      Jim @Emporia
      Emporia Staff

      Thanks for the suggestion, John. We’ll pass along to the product team.

    • #5694 Report Abuse
      jgood
      Member

      And…one other thing. On my iPhone the information displayed on the graphs is almost non-responsive. When I try to scroll left or right to see data from a “day” or “week” or “month,” the graph is extremely sluggish. I often times cannot get it to move at all. When it does finally move it’s very difficult to control which makes it hard to select a particular bar on the chart. I frequently give up out of frustration. I have had my wife try the same actions to be sure it’s not just me, and my dead fingertip, but she has the identical experience. I do not have any similar problems with scrolling any other Apps so I’m assuming it’s an issue with the Vue App. Getting this function to operate smoothly would dramatically improve user experience.

    • #5707 Report Abuse
      Marty @Emporia
      Emporia Staff

      John, thank you for your feedback on the sluggishness of the scrolling feature in the app. We are aware of this and are currently working on improving the ability to scroll back and forth with increased precision.

    • #5763 Report Abuse
      akifbayram
      Member

      I also experience the difficult controls using the iOS app.

    • #5764 Report Abuse
      j30sailor
      Member

      I have the scrolling problem on my Pixel 2XL android phone as well, but it works much better on my Fire 10 tablet. A go to date and time function might be nice as well.

    • #5775 Report Abuse
      Jim @Emporia
      Emporia Staff

      Thanks @akifbayram and @j30sailor. We appreciate your feedback. As Marty said above, we are working on an improvement for panning the graphs. We’ll keep you posted on our progress.

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