Emporia Vue Gen2 suddenly offline

Emporia Energy Community Support Center Hardware and Installation Emporia Vue Gen2 suddenly offline

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    • #8530 Report Abuse
      Anthony
      Member

      Hello,

      Emporia Vue Gen2 has been running well for months then suddenly on the 16th of May went offline. I have tried rebooting the box to no avail. Any suggestions on how to proceed?

      Thanks

    • #8532 Report Abuse
      djwakelee
      Member

      Power off the Vue 2, then power off your router.  Restore power to your router, wait for your network to come back up, then turn back on the Vue 2.  This worked for me – something about the Vue 2 not releasing ports and then the router running out.

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