EV chargers fails to turn on at scheduled time

[Kenzo]

I have my charger set to not charge at peak times. The schedule is on PG&E’s E-ELEC plan (off peak 12 am to 3 pm).  At 12 am the charger does not come on. This happens whether my Tesla is plugged in or not.  It used to work correctly, but I noticed this behavior recently.  The time zone is set correctly. Can you please help me?

• This topic was modified 7 months, 3 weeks ago by Kenzo.

[emporiacs]

To make sure schedules are working correctly in the Emporia app, make sure the toggle is in PAUSED.

Here’s how to find the toggle:

1. From the App Home screen, select your EV Charger by tapping the Electric Pump Icon located to the left of the charger’s name.

2. In the middle of the screen you’ll see the the toggle, the button that controls the charger: when it’s gray, it’s in the PAUSED mode, no power will be sent from the EV Charger and it will respect the schedules created or Energy management features set in the Emporia App. It also locks the charger for unwanted users.

When it’s blue, it’s in the READY mode, and it’s going to charge as soon as you plug into the vehicle (as long as the vehicle is ready to accept charge).

If using schedules, don’t forget to confirm your Time Zone so the charger knows what time it is!

More info: https://help.emporiaenergy.com/hc/en-us/articles/9177981654679-App-Control

• This reply was modified 7 months, 2 weeks ago by emporiacs.

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