Hello @cwajciec! We became aware of this issue on 1/3/20. It is an issue with the firmware writing an incorrect cumulative value, which causes the generation spike. We’ve identified the cause of the glitch and hopefully we’ll have it fixed today – January 6th, with an over-the-air firmware push. Once the cause is fixed, we’ll look into options for addressing the historical data. Our sincere apologies for any inconvenience this has caused.
Thanks for the quick response! It has happened several times again as I was playing with it; coinciding with times I reset my wifi router. It would be great to be able to reset my historical data on your servers to wipe out the erroneous data.
Hello @cwajciec! This bug occurs when the Vue reboots, which it will usually do if it can’t connect to a WiFi network for more than 5 minutes. While you can reset the data yourself in the app, you can just send a request to firstname.lastname@example.org and we’ll reset your data whenever you like. I’d ask that you allow us to deploy the fix and ensure its stability first. Sorry again for any inconvenience.