Incorrect usage data UK setup

Emporia Energy Community Support Center Emporia App Incorrect usage data UK setup

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      I installed my Vue in January and have been monitoring my usage and i’m getting some inconsistencies in the data it’s collecting, this could be a setup fault on my part but i’m unsure how to tackle it.

      daily energy usage example

      This is a typical example of my daily usage and as you can see the Balance reading is quite high, the only things not being monitored are the central heating and the house lighting rings.

      Currently all my multipliers are set to but the reading from the devices I can monitor through their own software Hypervolt Solar appear to be returning the Correct readings give or take a few %.

      My monthly usage in app compared to my smart reader records are nearly double which i only assume is down to the high Balance readings.

      Could anyone with a UK setup direct me to the right configuration?

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