Is Energy Usage Data Stored in Transmitter when WiFi is Down?

Emporia Energy Community Support Center Emporia App Is Energy Usage Data Stored in Transmitter when WiFi is Down?

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    • #5861 Report Abuse
      SteveH
      Member

      Now that I have my Emporia Vue monitor up and running, I have discovered I use 350 watts at night even though everything is turned off. So I plan to buy smart outlets and schedule them to shut off around midnight and turn back on in the morning. If I include my router (and thus my WiFi) in this downtime, will I loose downtime data in the EmporiaEnergy app? Or is it stored in the transmitter and sent to the app after the WiFi is back up? Thanks.

    • #5868 Report Abuse
      Jim @Emporia
      Emporia Staff

      Hey @SteveH. Good question.

      The short answer is: the Vue collects some data when it’s down and sends it when it WiFi is back up.

      The long answer is: The Vue has minimal local storage so it can only capture granular data for about a minute or so without an internet connection; however, the Vue also has a cumulative counter that will always keep a running total of the energy used on each sensor as long as the Vue has power. When your internet returns and the Vue gets access to our servers through your Wifi again, the app takes the cumulative values before and after the outage and averages them over the time of the outage. So, if you look at one of those specific hours or minutes, they probably won’t be accurate. They’ll look a little strange because they’ll all have the exact same value. However, your cumulative counts should be correct.

      • This reply was modified 2 years, 5 months ago by Jim @Emporia.
    • #5872 Report Abuse
      SteveH
      Member

      Thanks for the info. I also discovered my new smart outlets need the WiFi up if they are on schedules. So it looks like my router will be excluded from my nighttime downtime.

    • #5873 Report Abuse
      Jim @Emporia
      Emporia Staff

      Kinda the way it goes in the era of the smart home. 😊

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