My “lights” circuit stopped monitoring (all others OK)?

Emporia Energy Community Support Center Hardware and Installation My “lights” circuit stopped monitoring (all others OK)?

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    • #11250 Report Abuse
      ohuk
      Member

      Monitoring stopped working on one circuit only (zero usage reported), all others are fine, any idea whether one can re-set this in the app or whether I have to open up my consumer unit to see if anything is wrong there?

      Thanks!

       

       

       

    • #11260 Report Abuse
      scrambler
      Member

      The CT may have died, it happened to me once.

      The easiest way to know if that is the case, is to swap this CT with another one by unplugging it and another and plugging them back in each other’s place.

      If the problems follow the CT, then the CT is dead. If it does not, then you may have a problem with that port of the device.

      • This reply was modified 3 months, 2 weeks ago by scrambler.
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