- This topic has 3 replies, 2 voices, and was last updated 11 months ago by
.
-
-
I have had my Vue 2 for close to an year now. Very useful and I have spent countless hours using it to optimize my power consumption – the tool in priceless. During the year I have lost power a few times and every time either the Vue has recovered on its own or it I had to reset the WiFi settings through the app. No problem there.
However, I lost power yesterday and I have tried to reconnect the Vue 2, but no success. I can go through the Wifi reset menu in the app and it would complete successfully. However, the monitor stays connected for roughly 20 seconds then disconnects. After 10-15 seconds reconnects and the disconnects again after 20 seconds. Rinse and repeat. Every time it disconnects it also beeps. Nothing has changed in my Wifi environment. I have restarted my router, I have connected the monitor to my phone hotspot- same behavior. Wifi signal is strong. It seems that the behavior is unaffected by which wifi network it connects to.
Pinging it constantly results in this:
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.139: bytes=32 time=24ms TTL=255
Reply from 192.168.1.139: bytes=32 time=15ms TTL=255
Reply from 192.168.1.139: bytes=32 time=21ms TTL=255
Reply from 192.168.1.139: bytes=32 time=165ms TTL=255
Reply from 192.168.1.139: bytes=32 time=55ms TTL=255
Reply from 192.168.1.139: bytes=32 time=67ms TTL=255
Reply from 192.168.1.139: bytes=32 time=86ms TTL=255
Reply from 192.168.1.139: bytes=32 time=16ms TTL=255
Reply from 192.168.1.139: bytes=32 time=5ms TTL=255
Reply from 192.168.1.139: bytes=32 time=110ms TTL=255
Reply from 192.168.1.139: bytes=32 time=56ms TTL=255
Reply from 192.168.1.139: bytes=32 time=65ms TTL=255
Reply from 192.168.1.139: bytes=32 time=81ms TTL=255
Reply from 192.168.1.139: bytes=32 time=8ms TTL=255
Reply from 192.168.1.139: bytes=32 time=17ms TTL=255
Reply from 192.168.1.139: bytes=32 time=24ms TTL=255
Reply from 192.168.1.139: bytes=32 time=202ms TTL=255
Reply from 192.168.1.139: bytes=32 time=12ms TTL=255
Reply from 192.168.1.139: bytes=32 time=59ms TTL=255
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.139: bytes=32 time=15ms TTL=255
Reply from 192.168.1.139: bytes=32 time=100ms TTL=255
Reply from 192.168.1.139: bytes=32 time=124ms TTL=255
Reply from 192.168.1.139: bytes=32 time=36ms TTL=255
Reply from 192.168.1.139: bytes=32 time=252ms TTL=255
Reply from 192.168.1.139: bytes=32 time=90ms TTL=255
Reply from 192.168.1.139: bytes=32 time=3ms TTL=255
Reply from 192.168.1.139: bytes=32 time=15ms TTL=255
Reply from 192.168.1.139: bytes=32 time=98ms TTL=255
Reply from 192.168.1.139: bytes=32 time=126ms TTL=255
Reply from 192.168.1.139: bytes=32 time=114ms TTL=255
Reply from 192.168.1.139: bytes=32 time=31ms TTL=255
Reply from 192.168.1.139: bytes=32 time=40ms TTL=255
Reply from 192.168.1.139: bytes=32 time=61ms TTL=255
Reply from 192.168.1.139: bytes=32 time=68ms TTL=255
Reply from 192.168.1.139: bytes=32 time=87ms TTL=255
Reply from 192.168.1.139: bytes=32 time=131ms TTL=255
Reply from 192.168.1.139: bytes=32 time=120ms TTL=255
Reply from 192.168.1.139: bytes=32 time=26ms TTL=255
Reply from 192.168.1.139: bytes=32 time=48ms TTL=255and so on…
Can I get some help please? I love the thing especially when it works 🙂
I did not see a hardware factory reset… I also tried deleting it from the app and adding it again- same behavior.
Thank you
-
I just realized that after the drop of connection and the beep the time to reconnect to the wifi is exactly the same as when simply powering the device on… therefore I am thinking it is just stuck in a 30 sec or so reboot loop…
I am running firmware Vue2-434 and my Serial ends in 75D0
Thank you
-
-
- You must be logged in to reply to this topic.