Reset app

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    • #9949 Report Abuse

      Had the following problem.

      My charger is on a dedicated 50 amp breaker.
      While charging the breaker tripped. I unplugged the car waited a few minutes then reset the breaker.
      When I plugged the charger back the car nothing happened it would not restart charging.
      The app said the charge was paused
      I rest the WIFI and the app said the charger was ready.
      Is there a good way to restart a paused charge?
      If the breaker trips should I reset it while the charger is plugged into the car?
      Thanks

    • #9952 Report Abuse
      emporiacs
      Emporia Staff

      Knowing the toggle is the key to use your charger!

      From the Emporia app, tap home >> electric pump icon >> in the middle of the screen you see the toggle. When it’s gray, it’s in the PAUSED mode, no power will be sent from the EV Charger. When it’s blue, it’s in the READY mode, and it’s going to charge as soon as you plug into the vehicle (as long as the vehicle is ready to accept charge).

      More information:  https://help.emporiaenergy.com/hc/en-us/articles/9177981654679-App-Control

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