Since 11.19.2023 @ 0320, I have not received data.

Emporia Energy Community Support Center Report a Bug Since 11.19.2023 @ 0320, I have not received data.

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    • #10034 Report Abuse

      Since 11.19.2023 @ 0320, I have not received data. Bluetooth and Emporia unit functioning.

    • #10038 Report Abuse
      Jorgesf70
      Member

      If you look below in the entries, you’ll see that almost everyone is having the same issue. It seems like there is a six hour delay. I’m not sure if it was an app update that caused this or some server that went down. To me it seems like a server issue. It’s almost like the data is flowing through and being cashed but there’s not enough computing power to display it to all of their customers. Hopefully somebody works on the weekend

    • #10039 Report Abuse
      Giovalx
      Member

      Same problem here in Italy. I strongly suggest emporia to provide at least a local access to the vue monitor device

       

    • #10056 Report Abuse
      Danoro73
      Member

      Same problem in Germany 🥴 We need Mqtt not an stupid cloud only

    • #10066 Report Abuse
      emporiacs
      Emporia Staff

      We apologize for the inconvenience this weekend. We can confirm that service has been restored. We appreciate your feedback and patience.

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