Smart home EV charger schedule not working

Emporia Energy Community Support Center Emporia App Smart home EV charger schedule not working

Viewing 2 reply threads
  • Author
    Posts
    • #8921 Report Abuse
      devbloggs
      Member

      Recently installed the smart home EV charger.

       

      In the app, I have the charger set to charge at 8pm. No matter what time I plug in my vehicle, it starts charging right away.

      Is there something in not doing?

    • #8923 Report Abuse
      ostrich99
      Member

      I had the same issue.   You need to also set a time to turn off the charger.

      For instance, I wanted to charge between 2:30am and 7am.

      When I set it to charge at 2:30am, without a turn off time, I had the same symptoms you are describing.

      So try setting a turn-off time of 8am or whatever time you want, then it should be off between 8am and 8pm and on between 8pm and 8am.

      Make sense?

    • #8924 Report Abuse
      Emporia Support
      Emporia Staff

      Yes we ship the chargers in a ‘Ready’ state as to ensure the charger can be truly a ‘plug n play’ option.   Once you download our app and set up the schedule you will want to make sure your put the charger in paused state.

      to navigate to the control page: Menu bars, EV Chargers ,  select your charger,  tap the lighting Icon to Toggle between Ready and Paused.

       

Viewing 2 reply threads
  • You must be logged in to reply to this topic.