Hi,
We can help clarify here. Thanks for the details.
Custom Sort is an app-only setting. You can organize them however you want on the app, if you don’t, the default will show circuits by usage.
You have to move at least one for custom sort to stick, if you don’t move any, it keeps sorting by usage.
More information: https://help.emporiaenergy.com/hc/en-us/articles/9557527221015
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