Vue2 only reporting intermittently

[currentdraw]

The Vue2 seems to have pauses in reporting. How do I debug that?

The symptom is that the seconds view does now show any of the sub-circuits and show zero consumption.

Also the minute view will be lagging behind by 5-10 minutes with respect to the current time, then will catch up

with all of the missing values equal to the last value. This happens more often than the 65 minutes WiFi issue

that is a known problem.

Could it be a different WiFi issues? Weak signal? Router incompatibilities? I have the antenna inside the wall outside the electric panel.

Is there a way to check with the app if there are WiFi problems.

 

 

 

[currentdraw]

I resolved that by moving the antenna to a different cutout. The wireless strength is shown on the screen when selecting WiFi network. So I kept moving the antenna and resetting the WiFi and checking the strength.

[Emporia Support]

Hi @currentdraw,

I’m glad you were able to figure out the issue was related to Wifi signal strength. It can be hard to pinpoint at times if that is the problem. If you have any other questions or comments, we’d love to hear them. Thanks,

Emporia Support Team

[Author]

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