Weird app data?

Emporia Energy Community › Support Center › Emporia App › Weird app data?

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    • May 17, 2022 at 8:16 pm #8517 Report Abuse
      emporiaman289
      Member

      This forum software is not very good. But I managed to upload a picture of the software problem I am having. Emporia says I used 60kwh in less than 1 hour on a 20Amp circuit. What in the world?

    • May 17, 2022 at 10:07 pm #8518 Report Abuse
      Mooreinc07
      Member

      I had this issue when I initialized the hardware but did not have >3kW load. Reset your app then make sure the oven is on and lots of load or funky things happen.

    • May 18, 2022 at 1:16 am #8519 Report Abuse
      emporiaman289
      Member

      I don’t have an electric oven. I have had this running a couple months and never seen it before.

    • May 18, 2022 at 7:01 pm #8521 Report Abuse
      SpaceCadetRick
      Member

      I have the same spike in my data as well, 5/16 at 2am MT.

    • May 18, 2022 at 7:26 pm #8522 Report Abuse
      SpaceCadetRick
      Member

      I talked to support and they said there was a firmware update at about that time which could have caused the spike. They deleted the erroneous data (presumably, it hasn’t updated on my end yet), you might try that if you want to get rid of that blip in your data.

    • May 18, 2022 at 8:32 pm #8523 Report Abuse
      emporiaman289
      Member

      Thanks I contacted support and they said the same thing after fixing it. They also said they are working on a fix for the next release.

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