When does day monitoring start?

[MB0815]

Hello all,

it seems that day monitoring doesn’t start at 12am local time. The screenshot below was taken at 8pm local time (Mountain Time) and it looks like day monitoring just started. Also, displaying “OCTOBER USAGE” seems wrong – it’s Sep. 14. Any ideas?

[MB0815]

Nevermnd – the timezone wasn’t set. Doing that fixed the mentioned problems

[Emporia Support]

Hello @MB0815 Glad you figured out the timezone.   Another reason you might see the upcoming month is due to the billing date.   Usage from days before the selected Billing Day will be reflected in the previous month totals (i.e. billing date is April 16th so usage from April 1st-15th will be shown as March Usage on the Graph).

[Kevin.R.]

I’m seeing an odd issue with the app. It’s 6:43pm pst here and the “seconds” tab on the Home Screen real time readings for total usage is at 0.4kw but the “hour” total usage is at 0.3kw. Do these numbers not represent the total kw used for 6:00-6:43? If the second reading is at 0.4kw then shouldn’t the total usage for the hour reading be greater than the seconds reading? Is there any scenario for which the hour would be less than the seconds? I’ve set the household info for billing date = the 28th and the location to my lat/long.

• This reply was modified 2 years ago by Kevin.R..
• This reply was modified 2 years ago by Kevin.R..

[Kevin.R.]

Not sure how to delete my post. I just realized that the usage is reported as KW/Hour so the seconds total usage is the second displayed *60*60 so 0.4kw/60/60  = 1 Watt used that second.

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