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  • emilya
    Member

    Try closing the app and going back into it. On my first setup I got stuck at the timezone selection because pressing the “Set Timezone” button didn’t do anything, so I thought I wasn’t able to finish setting it up. But after closing the app and reopening it I found everything was set up. Going into the Household Information everything just had a value of “not set” but I was still able to monitor my energy. I used the product for 3-4 days before I reset the Vue and was able to plug in my ZIP code, utility rate, timezone, etc on the second go-round. So you should be able to use the product/app without needing to supply a ZIP code.

    • This reply was modified 4 years, 3 months ago by emilya.
    in reply to: I can’t find my gremlin #5806 Report Abuse
    emilya
    Member

    You think that’s weird – I’ve got a 60a 240v 2-pole breaker drawing a steady 4 amps between them all day and can’t for the life of me figure out what it is. My furnace, water heater, and accessory apartment’s stove are gas and accounted for on other 120v circuits. My electric stove, dryer, central A/C compressor, mini-splits that heat an addition on the back of the house, and sub-panel for the addition are accounted for on other 240v circuits. Both my fridge and the apartment’s fridge, and my dishwasher are accounted for on 120v circuits – I’m really reaching here trying to figure out what would be on a 240v circuit drawing 4 amps that isn’t a large appliance because I’ve accounted for anything remotely resembling a large appliance.

    Finally I decide to run the risk of just shutting the whole circuit off and see if anything in my house suddenly stops working…checked the app and the 450-490 watt consumption is still showing steady. So either the CT is malfunctioning, or I’ve got a faulty circuit that is drawing half a kilowatt all day even when the breaker is flipped. Or I’ve read that sometimes people have encountered circuits that remain hot unless a second breaker is also shut off…

    I’ve also got a CT on my sub-panel circuit which is showing a pattern a lot like it’s just got a refrigerator on it, spiking to 150-200 watts at regular intervals with 0 watt stretches in between, even though I’ve got a bunch of lights, air purifier, humidifier, surround sound system, two computer monitors, a huge TV, and a chest freezer on the sub-panel’s circuits.

    The electrical panel is in my tenant’s space and she’s since returned home, so once she’s at work tomorrow I’m going to open up the panel again tomorrow and check to make sure all the CTs are plugged in firmly and the clamps are fully closed and all that, and get some readings off the wires with my VOM. (I already checked to make sure I hadn’t just mixed up these two CTs – flipping the sub-panel’s breaker has no effect on the mystery 240v circuit either.)

    • This reply was modified 4 years, 3 months ago by emilya.
    in reply to: No response from Save button when using settings #5805 Report Abuse
    emilya
    Member

    I performed a reset on the Vue and the Save buttons are all working now – not sure if related to the reset or if the timing was a coincidence.

    in reply to: App view for comparison of circuits #5801 Report Abuse
    emilya
    Member

    This is an exciting feature to look forward to!

    Since I assume that view won’t be able to offer the same granularity as the individual circuit graphs due to space constraints, if I may make a related suggestion, it would be great to be able to switch between the granular circuit views directly, without having to go into the list of monitors and select a new one and go back to the chart. Something like being able to tap on the monitor name above the chart and see a drop-down of the other ones to select, or maybe being able to swipe the whole screen left or right to scroll through all the available monitors.

    in reply to: Introduce Yourself! #5800 Report Abuse
    emilya
    Member

    I’m Emily outside of Washington DC. I just installed my Vue today! Took a little bit longer than I anticipated because my electric panel is bursting with wires and that made it surprisingly hard to maneuver the power wires and the monitoring clamps into place, but still only took about 30-40 minutes.

    For several months my electric bill has been quite high, and looking at the usage charts on my utility’s website I found that there was a consistent baseline of 2 kWh being drawn 24 hours a day (nope, that’s not a typo, my house was drawing no less than 2,000 watts every minute of the day). I had a few suspicions about the culprits based on recent changes in the house, but the usage charts didn’t quite align with when I know the suspect appliances were being run, so I bought the expansion pack to give me the circuit monitoring my utility company doesn’t have the capability to provide.

    In preparation for the Vue’s arrival, last night I set about making a detailed circuit map of my house and found several circuits with no apparent use anywhere! Including a 240v double pole breaker, which seems bonkers to me – there aren’t that many things that run on 240v and all the ones that I know are in my house are accounted for on other breakers. My house is about 65 years old and has an addition that was built on later and plenty of evidence behind the walls of DIY repairs that were done over the decades, so it’s not unlikely that some of the circuits are genuinely no longer connected to anything, but after collecting some baseline data from circuits I know are in use, I’m planning to move a few of the clamps onto the mystery circuits and see if anything is drawing on them.

    While making the circuit map I flipped off all the 120v breakers that I couldn’t map to a known outlet/light/appliance, figuring if something over the next few days suddenly doesn’t have power when I go to use it, I’ll know it’s one of the mystery breakers! After setting up the Vue and flipping the main breaker back on, my “baseline” has already dropped to 900-950 watts – checked the utility website and it corroborates the data, with the base usage dropping last night after I made the map to about 950 watts. Still way higher than I want it to be, but this may have revealed that one of those mystery circuits might have been malfunctioning and drawing power despite not being connected to anything – and the 1 kWh reduction in baseline is already enough to save me $100/month!

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