[emporia-zero]

Retting fixed it for me.

Vue Utility Connect – defective units?

[emporia-zero]

It works now. I did a hard reset of the device and re-registering the device with PPL.

While I used the online registration, it does not appear to be automated. Once I contacted my electricity provider via email (when I called they had no clue what I was talking about) and I got a response pretty quickly and the data started flowing shortly after the email exchange.

 

• This reply was modified 2 years, 2 months ago by emporia-zero.

[emporia-zero]

Hello, I am having the same exact issue. Did you ever resolve?

 

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