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  • in reply to: Vue:Utility Connect – disconnected from utility #10088 Report Abuse
    grandtorino
    Member

    The same thing happened to me where the data stopped coming in to the app.  I logged in to my PG&E account and went back to the “stream data” section and clicked connect again.  After that, it worked.  Another potential fix is to try a different USB adapter since sometimes the adapter fails and stops pushing enough power to the device.

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