Emporia Energy Community

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Viewing 15 posts - 1 through 15 (of 58 total)
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  • Jim @Emporia
    Emporia Staff

    Hey @douellet. we’ve used BlueStacks here at Emporia. It’s a solid emulator. What folks should know is that you can’t setup a Vue using a tool like this. It won’t have access to Bluetooth, which is required for onboarding. However, once up and running, this is definitely a great alternative. Thanks!

    in reply to: Great job guys with Version 2. #6044 Report Abuse
    Jim @Emporia
    Emporia Staff

    Thank you, @pllpjc !

    in reply to: Clamping multiple wires #6043 Report Abuse
    Jim @Emporia
    Emporia Staff

    Hello @ezra – the drawback / reason you shouldn’t do this has to do with how your panel is wired. If the breakers are next to each other, they are probably not on the same phase. If this is the case and you have them going through the clamp of a single sensor, they are probably cancelling out some of your load and giving you incorrect readings. If they are all on the same phase, then you shouldn’t have an issue, as long ask you’re not exceeding 50A.

    in reply to: Kudos on latest app updates #6002 Report Abuse
    Jim @Emporia
    Emporia Staff

    Hey kk07, thanks for noticing and complimenting our recent app improvements. Also, thanks for the suggestion for having the circuit picker appear in the down position, we’ll pass it along to the product team.

    in reply to: Allow expansion on expansion module? #6001 Report Abuse
    Jim @Emporia
    Emporia Staff

    Hey @kk07, there is currently no way to add more than 8 individual 50A sensors to a Vue. Neither is there a way to add more than one expansion module to the Vue. Of course, you can have as many Vues as you want under one account, and each Vue can support 8 circuits.

    We have new hardware in development that will allow for more than 8 sensors, but there will still be a limit. Additionally we have smart outlets in the works as well, so you can monitor any electronic plugged into your home.

    in reply to: Clear history? #6000 Report Abuse
    Jim @Emporia
    Emporia Staff

    Hey @Chuck, currently there is no way to reset the data on the app. We’ve have this feature on our roadmap. In the interim, if you would like for your data reset, simply send us an email at support@emporiaenergy.com and we’ll perform the reset for you.

    Jim @Emporia
    Emporia Staff

    @charlie, the iOS app still does not support entering negative numbers, however some customers have been able to get one in the app by copy/pasting a -1 from another app. As with any expansion clamp, you can use a single clamp and use the multiplier to double your reading.

    Jim @Emporia
    Emporia Staff

    @charlie, in our research and testing, AI appliance/equipment detection proves difficult and inaccurate because of the inability to separate the load signature of individual devices vs. others when they are all on simultaneously. These concerns are commonly reported for other energy monitors on the market that have attempted this type of detection. This is why we developed the Vue Expansion Module so we can have more certainty of how much a circuit is consuming. We also have plans to produce single 120V smart outlets that integrate seamlessly into the Vue system, giving our customers exceptional and accurate energy data for individual appliances that aren’t served by a single circuit.

    in reply to: Combining multiple Vues with expansions #5982 Report Abuse
    Jim @Emporia
    Emporia Staff

    @charlie, you cannot combine Vues or circuits at this time, but that feature is on our roadmap.

    in reply to: Hard-wired Internet connection for Vue? #5981 Report Abuse
    Jim @Emporia
    Emporia Staff

    Hi @Sport014, unfortunately the Vue is only designed to network via wifi. There is no way to connect an ethernet adapter to the unit.

    in reply to: 240V (double-wide breaker) installation? #5900 Report Abuse
    Jim @Emporia
    Emporia Staff

    Hello @nk42! Right now, there is no way to combine circuits in the app. This is a feature that we will be working on and releasing in the coming months. However, you can put one clamp on a single pole of the 240V circuit and use the circuit multiplier to double the usage of that sensor in the app.

    in reply to: 100A Current Sensors #5899 Report Abuse
    Jim @Emporia
    Emporia Staff

    Hey @sourceholder, the Vue and Expansion Module are unable to detect the amperage range of the clamp plugged into its port; therefore, we only offer the 200A sensors (only meant to be plugged into the 3 main ports of the Vue) and the 50A sensors (only meant to be plugged into the Expansion Module). Using the 200A or any other amperage other than 50A in the Expansion Module will cause the readings to be of by the factor of the difference. i.e. a 100A would be off by a factor of 2.

    So, your options are:

    • If you don’t think you are pulling over 50A on that circuit, use the large diameter clamp you referenced with the Expansion Module.
    • If you do think you are pulling over 50A, your only option would be to purchase another Vue. You can associate as many Vues as you like to a single account and view them in the app.
    in reply to: IFTT integration #5898 Report Abuse
    Jim @Emporia
    Emporia Staff

    Thanks for your feedback. APIs and IFTTT integration are on our roadmap and we’ll be working on it in the coming months.

    in reply to: Voltage Measurement and a small battery backup #5897 Report Abuse
    Jim @Emporia
    Emporia Staff

    @Bmedfly and @sourceholder, the Vue that’s currently on the market is not capable of measuring voltage accurately due to hardware limitations. We are developing a new version of the Vue with many improvements, including voltage measurement for each phase. I’ll pass your battery suggestion on to the product team.

    • This reply was modified 8 months, 3 weeks ago by Jim @Emporia.
    in reply to: Introduce Yourself! #5880 Report Abuse
    Jim @Emporia
    Emporia Staff

    Welcome to the community, @hanksterr7 and thanks for your purchase! Yes, you understand the multiplier completely. It won’t be 100% accurate, because the two sides of a 240V appliance often aren’t exactly the same, but it should give you a pretty clear idea of how much energy it’s using. As far as how many Vue’s you need, it sounds like you’re counting your circuits correctly, but which of those you decide to monitor is entirely up to you. Like you say, you can choose not to monitor two circuits that are less important to you. We don’t recommend moving the clamps around, as it will impact the cumulative counts for your usage – month, year and lifetime counts will be off. Feel free to reach out to us on chat or phone to discuss further.

Viewing 15 posts - 1 through 15 (of 58 total)