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  • in reply to: two 200A sensors but 3 holes? #6353 Report Abuse
    Lipe123
    Member

    I had a chat with support in the app, was very helpful and got me sorted out right away.

    • For  anyone else with the same questions, the 200A clamps can go into any of the 3 ABC holes, does not matter at all.
    • The solar setup guide thing is currently not ideal, they were able to change settings for me after the fact to show positive and negative values properly.

     

    in reply to: Need help Vue Gen 2 no power #6352 Report Abuse
    Lipe123
    Member

    From the FAQ:

    Will the Vue work in countries outside the US?
    The Vue is designed to work with 60Hz 120V/240V split-phase electrical systems. If your system differs from this, the Vue will still work. However, our wattage conversions will not be appropriate since we assume the system operates at 120V. Therefore, the usage displayed in the app will be off by a factor of the difference in voltage. Additionally, the Vue ships with a 120V to 12V power supply. Connecting it to voltages higher than 120V will likely cause the power supply to fail.

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