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  • in reply to: How to cover split main phase wires? #9357 Report Abuse
    liyanage
    Member

    I contacted support and they were very helpful. The recommendation in these cases is to simply omit the toplevel clamps. That means I will not get the “Balance” value, but I can live with that.

    An alternative to the toplevel clamps – in some markets – is apparently to add their other product (“utility”?) that reads the utility company’s metering values. Those values can then be used as the toplevel measurement, providing balance numbers again.

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