Alternating noisy vs smooth usage

Emporia Energy Community Support Center Emporia App Alternating noisy vs smooth usage

Viewing 1 reply thread
  • Author
    Posts
    • #9670 Report Abuse
      hossboss
      Member

      Hi. On my Vue2, I’ve been noticing over the past few days that periodically, my usage sometimes gets noisy, across multiple circuits, for 30-40 minute stretches. It fluctuates by ~5 watts second-by-second. Here’s where it got noisy.

      Here is another circuit, higher load, but you can still see it get slightly noisy halfway through the graph, also around ~5 watts. It’s on the other phase as the other circuit above, in case that matters.

      At first I thought maybe it’s always noisy, and the app just smooths it out after a certain amount of time to save data, but then I noticed it smooth out again after a noisy stretch, so I don’t think that theory holds water.

      I don’t notice anything wrong when this happens–lights don’t flicker, sensitive electronics don’t bug out, etc–but I wonder if it indicates anything going wrong on my utility end. Dirty power? Since the Vue2 continuously monitors voltage on the two phases, I wish it could display voltage in the app.

      Any thoughts? Anyone else seeing this on theirs? Thanks in advance!

    • #9671 Report Abuse
      Emporia Support
      Emporia Staff

      Hello @hossboss  All Emporia devices have a specific behavior at the seconds-resolution of data: To help keep the Emporia cloud running smoothly – we’ll allow the devices to buffer 5-10 seconds worth of seconds-resolution data while the app and/or device is asleep before uploading that information to the cloud. This behavior can show up within the app when looking at seconds measurements on the graphs page – while the buffering behavior is ongoing it will look like a “flatter” or more consistent usage line than when the device and app are active. When active, we’ll be uploading data in real-time, second by second so you’ll see larger spikes and swings at the seconds resolution of data. Despite the buffering behavior, totals are still accurate during those same time windows since the device is continuously monitoring locally – but the second by second detail is averaged a bit when the device is in this buffering mode. The app and device will automatically toggle into “active” mode as soon as the app is opened (mobile and/or web) and begin streaming right away at the fastest rate possible.

Viewing 1 reply thread
  • You must be logged in to reply to this topic.