App issues starting at 4am PST 4/30/2021

This topic has 1 reply, 2 voices, and was last updated 3 years, 7 months ago by Emporia Support.

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- April 30, 2021 at 5:26 pm #7407 Report Abuse
  
  akballow
  Member
  
  Hello Emporia,
  
  I noticed that ever since 4am PST 4/30/2021 my Energy Use on the home page shows Main 0 100% and the graph is not working correctly. On my Eporia Vue all 3 LEDS are on, and I already reset the unit to make sure it is not my end. Is there something going on with the your end? It is driving me crazy to troubleshot. Thanks!
- May 5, 2021 at 9:20 pm #7419 Report Abuse
  
  Emporia Support
  Emporia Staff
  
  Hey @akballow,
  
  If you’d like to reach out to our support team directly, we can help troubleshoot your device.
  
  Email: info@emporiaenergy.com
  
  Phone: 1 844 EMPORIA (367-6742)
  
  Also available for chat or via phone M-F, 8-5PM (mountain time).
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