App notification not triggering Android notification

Emporia Energy Community Support Center Emporia App App notification not triggering Android notification

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    • #6672 Report Abuse
      stevenc88
      Member

      I just set my first notificaton for when my kids leave an electric heater on too long.

      It happened today, but I didn’t see any Android notification pop up on my phone. But when I looked into the Emporia App notification area, I saw the notification there just fine.

      Shouldn’t an Emporia App notification trigger an Android notification (like I get when I have new email or a new Facebook post)? I checked, and I have app notification and icon turned on in the Emporia App settings in Android.

    • #6884 Report Abuse

      This is happening to me too.  I assume it’s a problem on my phone (ie: the phone is shutting down the app in the background to conserve battery).  I only get about half the notifications as actual interruptions with the little leaf icon.  If I’ve had the app open recently, I get the notifications; if I’ve closed it and haven’t re-opened for a day or two, then there no notifications appear.

    • #6967 Report Abuse
      ltdan457
      Member

      same

    • #7154 Report Abuse
      dbeam16
      Member

      Just wanted to say mine was not notifying me with app off and even when it was on not all the time. Sometimes I would get a bunch of alerts hours maybe days later. But in past few weeks they are working great for me with app off, maybe 5-15 min delays but I think that might be how they work. I have one watching feed auger motor in my chicken house and it has kept me from letting it run empty longer then needed twice now. I have it set to alert me when it runs for more then 20 minutes.

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