Clear history?

Emporia Energy Community › Support Center › Emporia App › Clear history?

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    • February 26, 2020 at 5:01 pm #5995 Report Abuse
      Chuck
      Member

      Is there a way to clear the “history” associated with my Vue device?  I’ve tried deleting the device and then re-adding it, but the history is retained.

      I installed my Vue a few weeks ago and have been playing with the configuration, so many of the cumulative readings are very inaccurate.  This is especially true of the expansion module, since I have been moving sensors around quite a bit.  Once I get the Vue configured the way I want it I’d like to be able to clear the history so the cumulative totals make more sense.

      Thanks,  Chuck

       

    • February 27, 2020 at 3:13 pm #5998 Report Abuse
      kk07
      Member

      Are you trying to reset data on a particular circuit from a 50A sensor (expansion pack)?

      I saw the “Reset Vue” option, but I didn’t try it. It sounds like it will reset and delete everything (all data from individual circuits).

    • February 27, 2020 at 9:37 pm #6000 Report Abuse
      Jim @Emporia
      Emporia Staff

      Hey @Chuck, currently there is no way to reset the data on the app. We’ve have this feature on our roadmap. In the interim, if you would like for your data reset, simply send us an email at support@emporiaenergy.com and we’ll perform the reset for you.

    • May 18, 2020 at 6:29 pm #6186 Report Abuse
      toehser
      Member

      Yes I agree.  I want to be able to either “reset everything” or “reset a particular circuit” through the app.  Given only 8 monitors, sometimes I decide to move one- I want to be able to clear its history to avoid confusion.  Also of course, I want the main unit to support 24 instead of 8 – 3 extensions instead of one!!!

    • May 21, 2020 at 6:52 pm #6198 Report Abuse
      Marty @Emporia
      Emporia Staff

      Hi @toehser we are working on a software enhancement that will allow the user to delete their own history.   We expect this to be available later this summer.    As mentioned above, if you would like us to remove the history please send us an email to support@emporiaenergy.com  specificy what you would like removed and we will take care of for you.

    • March 13, 2021 at 5:19 pm #7138 Report Abuse
      sherbs
      Member

      Was this ever implemented?

      Would be VERY useful.

      Please provide an update – and thank you!

       

    • May 31, 2021 at 5:47 pm #7525 Report Abuse
      deandv
      Member

      Looks like this has been implemented: go to menu | manage devices | select device, then scroll to bottom of circuit list and select “clear data”

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