Emporia App in Bluestacks just showing splash screen

Emporia Energy Community Support Center Emporia App Emporia App in Bluestacks just showing splash screen

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    • #8987 Report Abuse
      EddyKilowatt
      Member

      I have an installed Vue system that is working well with the Emporia App on my Android phone.

      I installed Bluestacks 5 on my PC (Windows 10) and installed the Emporia App on Bluestacks, apparently successfully.   Bluestacks is at 5.9.300.1018 N32 and Emporia is at 3.2.14, about 25 MB used per the Bluestacks App Info tab.

      Difficulty: when I click on the Emporia App I just get the Emporia splash screen (green leaf in a white field), forever.  CPU for Bluestacks jumps from 0.5% to 12%, but nothing else happens.  I tried letting it run several minutes, also tried uninstalling and reinstalling the App.

      Any help with a setting I’m missing or button I’m not finding on the splash screen?

      thanks!

      Ed

       

    • #8988 Report Abuse
      djwakelee
      Member

      Can’t help with BlueStacks, but do you know that Emporia works in a web browser on Windows / Mac / etc?  Works basically the same as the app.  https://web.emporiaenergy.com

      • This reply was modified 2 years ago by djwakelee.
    • #8990 Report Abuse
      EddyKilowatt
      Member

      Wow… no, I did not know… just saw lots of references to it being a requested feature, and lots of people using Bluestacks.

      And it works on my machine, so I’ll now proceed to sheepishly uninstall the Android app and Bluestacks.

      Thanks!

    • #8991 Report Abuse
      djwakelee
      Member

      Yeah, they released the web version about a year ago – didn’t initially have it.  Glad it is working for you.

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