Resetting the history of individual Gen 2 Vue 50A sensors

Emporia Energy Community Support Center Emporia App Resetting the history of individual Gen 2 Vue 50A sensors

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      anhil
      Member

      Hi,

      Is it possible by the app to reset the history of an individual Gen 2 Vue sensor I have monitored before? I have, for example, completely rearranged, what individual appliances I monitor with my 50A sensors, but the history is still there from the appliances I monitored before and this messes, of course, my new measurement results like total power cosumption in last month etc.? Would this require an specific request to and action by the Emporia staff?

      Sorry, if ask something alredy dealt before – I am a newbie…

      Cheers,
      anhil

      P.S. It is very hard to cope with the American format for time and dates in the app here in Europe, but I am, for sure, not the first nor the only one who is raising this issues 😉

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