UK Smart Plug Not providing power

Emporia Energy Community Support Center Hardware and Installation UK Smart Plug Not providing power

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    • #10790 Report Abuse
      Dunks1
      Member

      Hello

       

      i have 4 smart plugs and one of them decided to stop powering the unit that was plugged into it.

       

      i tried using the button on the side and nothing happens

      i have tried moving the smart plug to a diffrent location (house) diffrent wifi network.

      i reprogrammed the smart plug to the new wifi, got it connecting through the app etc

      when turning it on and off through the app the light on the side turns from blue to red. (when turned off)

      turn back on and the light goes blue but still no power to the unit plugged in to it.

      i have tried the buoon on the side and again goes red when turned off, blue when turned on but cant hear the relay inside

      clicking ??

       

      any help is much appreciated

       

      regards

      Duncan.                                                                                                                                                                                                                                                                      Currently operating 4 x  vue 2 energy monitors across 3 diffrent sites                                                                                                                                                            & 4 smart plugs (well 3 smart plugs one is being a bit tempramental )

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