Vue: rejoin success, disconnect

Emporia Energy Community Support Center Hardware and Installation Vue: rejoin success, disconnect

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      asauter
      Member

      Hello

       

      I have a Vue. https://www.amazon.com/gp/product/B084T6HGNR/ref=ask_ql_qh_dp_hza

       

      It pairs and works great for about approximately one month it disconnects, and then I must call PGE to reconnect.

      They have told me this is relatively rare, try power cycle, ensure good wifi, all of this checks out.

      Also PGE said their systems displays a few log message “rejoin success” multiple times a day.

      Any ideas on causes or suggestions to resolve?

      Best.

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