Thanks for all the input. The Emporia Utility Connect is truly one of the worst products I have used. Not only is it inaccurate, but it also stops reporting quite frequently. It is in stark contrast to the Gen 2 which I use.
I have an Enphase system where I have API access to production, consumption and storage (we have 24Kwh batteries). I just wanted another data source for detecting grid outages, etc. I guess I will have to revert back to the Eagle-200 which works like a charm (albeit with an app that has a lot of wish for). Emporia should really stop selling this product. It is essentially useless.