This morning we found we cannot get to the Emporia servers, and evidently they have been down for several hours (since 2AM and it is not 9AM and they are not currently up) to provide access to our data.
I don’t mind ‘web’ access but having local access is important to us too. Especially in cases where your servers are unavialable to us for any reason (your issues, isp issues, transmission issues between POPs, whatever).
Personally I would like to be able just to log the same data you get from us locally on my own lightweight server.
For convenience using a central server for casual requests is fine, but we have been downloading data from you twice a month for years and it has proved to be very valuable in finding ‘rogue appliances’ and otherwise unknown loads on our system.
At the minimum please put a ‘server status’ page that shows the service provided (data collection, security, data distribution, etc) and whether it is up, down, degraded, next planned maintenance (with apparent downtime), uptime since (give a date, or last outage), and in the case of servers down, expected time till service resumption. (yes, I did this kind of things in my real life as sysadmin years ag9)
