[yerneni]

Please send instructions as I am in a different timezone…11hrs ahead.

Customer service is not willing to help as they refunded the product! I would have preferred if they solved the issue 🙁

• This reply was modified 9 months, 1 week ago by yerneni.

[yerneni]

Some learnings:

•  I use a 110V refrigerator and TV with voltage transformers(to convert to 220V)…They are power hogs! Should replace them.
• The newer appliances…LG dishwasher/LG clothes washer etc. are super energy efficient
• UPS units constantly drain current even if you don’t use much and can add up over time. My 3kVA UPS connected to HomeTheater consumes 3KWH every day or about 100 units of power per month. For comparison, rest of the house consumes about 12kWH per day!
• I can set alert thresholds and get notified to catch any unintended AC consumption

So, yes, I found the energy monitor very useful and am hoping some Emporia engineer in this forum can figure out why the 3-phase appliance power consumption doesnot get reported properly! The support engineer tried recalibrating(using WiFi reset) but didn’t help and he has no other tools 😧

 

 

[yerneni]

I bought the Emporia VUE-2 energy monitor about 6months ago to monitor energy consumption in my house in India. The setup has a main panel and a sub-panel inside the house. I have central air-conditioning operated by remotes in each of the rooms. Having a unit that generates alerts on usage helps me avoid accidental energy wastage!

The energy monitoring system seems to work well and is accurate for single phase appliances. However, my condensor unit(Daikin VRV condensor) is a 3-phase unit and the sensors seem to have trouble correctly monitoring the consumption! The report shows higher consumption than the physical 3-phase energy meter. I tried to get this resolved with customer support but they were not able to help…only saying the power profile is probably not supported!

That’s a bummer because I really liked the product but it’s useless if it doesn’t report accurately. Customer service refunded me for the product but I wish they had additional tools to figure out why the product doesn’t work accurately for 3-phase appliances!

 

Ashok

[Author]

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