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Viewing 10 posts - 196 through 205 (of 205 total)
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  • emporiacs
    Emporia Staff

    We do not recommend hooking into a breaker larger than 20 amps.

    Correction (02/08/24): We recommend using the bridge wire we send only if you are going to do pigtail hook-up into a 15A Breaker, for breakers larger than that, please use the correct wire gauge

     

    • This reply was modified 9 months, 2 weeks ago by emporiacs.
    emporiacs
    Emporia Staff

    Yes our colors are to highlight the phases of a panel and shouldn’t be used for anything other than installing our sensors.

    emporiacs
    Emporia Staff

    Each Vue Gen 2 device is hard-capped to support monitoring for up to 16 individual circuits, but you can install as many devices as you need and manage them all with one account in the App.  You don’t need several accounts to manage several devices, only one Emporia account can hold as many devices as you need.

     

    +++

     

    Need to contact Emporia’s Customer Support Team for quick support?
    Available by phone, email, and chat M-F 8AM-5PM MST.
    Please visit emporiaenergy.com/contact

    emporiacs
    Emporia Staff

    Currently, the 50A sensors do not measure bi-directional power.  We are planning on implementing a firmware update that will make that functionality available on existing and new 50A sensors and therefore we recommend you install them per the installation guide so you will not have to make any changes to your existing configuration once it’s released.

    When monitoring a solar/generation circuit, you’ll want to install the sensor with the arrow (K➜L) pointing towards the breaker.

    More info: https://help.emporiaenergy.com/hc/en-us/articles/4408877088023-Solar-Monitoring

    in reply to: IFTT integration #9640 Report Abuse
    emporiacs
    Emporia Staff

    Hi all,

    Thank you for continuing to express your interest in this feature.

    We’ve mentioned this on another thread, but worth mentioning here as well:

    We are doing our best to build the many feature enhancements on our roadmap – both those requested by our customers and those that will make Emporia the best Smart Home Energy Management service available.  We maintain a very small development team in order to ensure this service remains free to you.  Their priorities are often adjusted to fix critical customer-facing issues or to build features that will have the broadest impact to our customer base. We will continue to monitor for everyone’s feedback and pass it on to the team.  We appreciate your support and understanding.

    in reply to: Voltage Monitoring #9639 Report Abuse
    emporiacs
    Emporia Staff

    Hi Bobby,

    We are working on displaying Volts, We hope to have it live in the following few app updates, but no solid timeline as of now.

    Thanks.

    in reply to: Anything #9638 Report Abuse
    emporiacs
    Emporia Staff

    We are doing our best to build the many feature enhancements on our roadmap – both those requested by our customers and those that will make Emporia the best Smart Home Energy Management service available.

    We maintain a very small development team in order to ensure this service remains free to you.

    Their priorities are often adjusted to fix critical customer-facing issues or to build features that will have the broadest impact to our customer base.

    We will definitely pass your feedback on to the team.  We appreciate your support and understanding.

     

    As for API, more information is available here: https://help.emporiaenergy.com/hc/en-us/articles/9612779482135-Is-an-API-available-

    in reply to: Allow cloudless local instance #9637 Report Abuse
    emporiacs
    Emporia Staff

    We understand that some people may want to log and analyze their data locally; however, our software, hardware, and business is developed around the collection and analytics of energy data in the cloud.  You can try searching for “API” in our forums here to see what others have done.

    in reply to: Question about nesting subpanel #9636 Report Abuse
    emporiacs
    Emporia Staff

    Hi OP,

    We take it you’re asking about the ability to ‘merge’ sensors/circuits and combine the usage and then nest that; we have that on the roadmap.

    If you contact us via our contact page with your email pointing to this thread, we’ll be able to “mirror” your setup to make the best recommendation possible.

    emporiacs
    Emporia Staff

    Hi,

    NavyLCDR,

    You can certainly use a 2-pole breaker. If it is larger than 20amps please use the correct gauge of wire to hook into.
    Tandem breakers are on the same phase so we will only capture voltage from that phase.

Viewing 10 posts - 196 through 205 (of 205 total)