[Marty @Emporia]

@Bill, thanks for you business and sharing with us how you are using the Vue’s.    Tiered Rates is a software enhancement that is on our development roadmap, and we planning on having this available to our customer later this year.   Thanks for the feedback!

[Marty @Emporia]

@charlie thanks for the input on 2.4 ghz and 5 ghz.   I have sent this on to our engineering team to see if there is anything on our end that can be done.   Several customers of ours including several employee’s(me included) have mesh networks under the same SSID and we haven’t experienced this issue.

[Marty @Emporia]

@Sfstowers thanks for sharing this graph, this is really neat.   Our development team is working on some future software enhancements that will integrate additional data points into the current APP.    We are working as fast as we can and hope to have more details in the upcomming months.

[Marty @Emporia]

@douellet  the Multipliers in the Emporia App are used to solve two issues by two groups of people. Some people want to maximize the 8 clamps of the Expansion Module. These people use the multiplier to essentially double a single leg on a two-pole circuit. In this case, the multiplier should affect both watts and amps to in essence double the clamp.  Some people want to change their readings due to a difference in voltage. Because the Vue does not measure voltage and assumes the voltage is 120V, these people use the multiplier to essentially match the voltage of their system. In this case, the voltage would only affect the calculation of watts and the amps would remain unchanged. At the time of implementation, we opted to double the readings across all units since the most common use of the multiplier was to double circuits. We’re working on a solution that will meet the needs of both groups of people.

[Marty @Emporia]

Hello @dndsly Alerts and Push notifications are under development!  We are working to get them out later this year.   Thanks for your feedback as well as your business!

• This reply was modified 4 years, 7 months ago by Marty @Emporia.

[Marty @Emporia]

Hello @nahchetay,

You can use the solar 200A CT’s to monitor your solar.   I will show usage correctly, just follow the steps during set up and select that you are going to measure solar.   Currently we are not able to combine multiple Vue’s usage into a total load.   This is currently on the roadmap and we hope to have it later this year.

 

[Marty @Emporia]

We are working on it Dave!  Thanks.

[Marty @Emporia]

Welcome to the forum @ds679 and thanks for the pictures and feedback!

[Marty @Emporia]

Good Afternoon @ds679 @mcauliffetj,

The 1 min data is retained for seven(7) days.   We are unable to get the data outside of these retention periods.    The data is represented in averages for the particular time period being downloaded.

Please see the data retention below:

• 1 second data is retained for 3 hours.
• 1 min data is retained for 7 days.
• 1 hour / 1 day / 1 week / 1 month / 1 year data has unlimited retention.

Hope this information is helpful.

[Marty @Emporia]

@EddieVan @jbkatk we are working as fast as we can to remove the multiplier on Amps.   We don’t have a date yet but will get it released just as soon as possible.

[Marty @Emporia]

Thanks @jc523 for the feedback on our latest updates to the App, we really appreciate it.   As stated in earlier posts, an open API is a feature that is on our roadmap, but right now we don’t have a specific release date. We appreciate your feedback and hope you understand that we’re working very hard to prioritize the many enhancements that have been requested.

[Marty @Emporia]

@dwrede you do not need to install/use the 200A clamps for the Vue with Expansion to work and as you pointed out the 200A sensors can be used to monitor another circuit. Some things to keep in mind when using the 200A clamps to monitor circuits rather than the Mains.

Each 200A sensor is accurate with high resolution between 2A – 250A (240W – 30kW @ 120V). When you go that rang, the Vue system filters out this so you’ll see no load when the sensors are 96W per 200A main sensor (192W total for both mains).

The Main inputs (1 -3) are combined in their usage and do not show up individually.

The “Other” measurement is determined by what is left over from circuits 1-8 less the main. So, if you are using the mains on an individual circuit it is most likely that other will be less than 1 or a negative %.

[Marty @Emporia]

@chuck thanks for bringing this to our attention.  We have tried to duplicate your issue and have been unable to so far.   Now, as far as when the Vue is offline it does accumulate total data and then when back on line, it will update total usage and average that usage over the time is was off line.   This is why you will see a flat reading for that period.

[Marty @Emporia]

@chrwei we are definitely working on adding tiered rates as well as time of use rates to the App.   Our goal is to have this functionality out later this year.   We do appreciate your feedback and definitely understand that this feature would help many customers like yourself track their costs more effectively.

[Marty @Emporia]

thanks everyone!   We are working as fast as we can on the many enhancements that have been requested.

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