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Jim @Emporia
Emporia StaffThe forum is active and there’s a vibrant community with many helpful people, including non-Emporia staff, that you can engage with. If you’re having issues with any of your Emporia products, please reach out to Customer Support by phone, email, or chat. I hope we passed your test.
Emporia StaffHello @isisdave
The notifications feature you’re requesting was released on 10/9/20 in App Version 2.4.17.2417. To create your own alert, simply go to Menu > Settings > Notifications, then tap Add Alert. You’ll be able to name your alert and apply it to a Vue or a specific circuit. Then you can set usage threshold criteria that will fire the alert when the Vue or circuit meets your energy use for your specified time interval. For instance, to know when you’ve left AC on: Add a new alert; give it a name; apply it to your AC; and set the the threshold to fire when it exceeds 0.5kWh for the number of hours or minutes you think is too long for it to run.
April 15, 2020 at 3:21 pm in reply to: Emporia Energy app on an Android emulator for Windows, Mac or Linux #6135 Report AbuseEmporia StaffHey @douellet. we’ve used BlueStacks here at Emporia. It’s a solid emulator. What folks should know is that you can’t setup a Vue using a tool like this. It won’t have access to Bluetooth, which is required for onboarding. However, once up and running, this is definitely a great alternative. Thanks!
Emporia StaffThank you, @pllpjc !
Emporia StaffHello @ezra – the drawback / reason you shouldn’t do this has to do with how your panel is wired. If the breakers are next to each other, they are probably not on the same phase. If this is the case and you have them going through the clamp of a single sensor, they are probably cancelling out some of your load and giving you incorrect readings. If they are all on the same phase, then you shouldn’t have an issue, as long ask you’re not exceeding 50A.
Emporia StaffHey kk07, thanks for noticing and complimenting our recent app improvements. Also, thanks for the suggestion for having the circuit picker appear in the down position, we’ll pass it along to the product team.
Emporia StaffHey @kk07, there is currently no way to add more than 8 individual 50A sensors to a Vue. Neither is there a way to add more than one expansion module to the Vue. Of course, you can have as many Vues as you want under one account, and each Vue can support 8 circuits.
We have new hardware in development that will allow for more than 8 sensors, but there will still be a limit. Additionally we have smart outlets in the works as well, so you can monitor any electronic plugged into your home.
Emporia StaffHey @Chuck, currently there is no way to reset the data on the app. We’ve have this feature on our roadmap. In the interim, if you would like for your data reset, simply send us an email at support@emporiaenergy.com and we’ll perform the reset for you.
February 25, 2020 at 9:40 pm in reply to: If you monitor solar with iOS device – you need a negative multiplier #5986 Report AbuseEmporia Staff@charlie, the iOS app still does not support entering negative numbers, however some customers have been able to get one in the app by copy/pasting a -1 from another app. As with any expansion clamp, you can use a single clamp and use the multiplier to double your reading.
February 25, 2020 at 9:32 pm in reply to: Any way of adding individual devices manually or automatically to circuits? #5984 Report AbuseEmporia Staff@charlie, in our research and testing, AI appliance/equipment detection proves difficult and inaccurate because of the inability to separate the load signature of individual devices vs. others when they are all on simultaneously. These concerns are commonly reported for other energy monitors on the market that have attempted this type of detection. This is why we developed the Vue Expansion Module so we can have more certainty of how much a circuit is consuming. We also have plans to produce single 120V smart outlets that integrate seamlessly into the Vue system, giving our customers exceptional and accurate energy data for individual appliances that aren’t served by a single circuit.
February 25, 2020 at 9:19 pm in reply to: Combining multiple Vues with expansions #5982 Report AbuseEmporia Staff@charlie, you cannot combine Vues or circuits at this time, but that feature is on our roadmap.
February 25, 2020 at 9:16 pm in reply to: Hard-wired Internet connection for Vue? #5981 Report AbuseEmporia StaffHi @Sport014, unfortunately the Vue is only designed to network via wifi. There is no way to connect an ethernet adapter to the unit.
January 29, 2020 at 4:40 pm in reply to: 240V (double-wide breaker) installation? #5900 Report AbuseEmporia StaffHello @nk42! Right now, there is no way to combine circuits in the app. This is a feature that we will be working on and releasing in the coming months. However, you can put one clamp on a single pole of the 240V circuit and use the circuit multiplier to double the usage of that sensor in the app.
Emporia StaffHey @sourceholder, the Vue and Expansion Module are unable to detect the amperage range of the clamp plugged into its port; therefore, we only offer the 200A sensors (only meant to be plugged into the 3 main ports of the Vue) and the 50A sensors (only meant to be plugged into the Expansion Module). Using the 200A or any other amperage other than 50A in the Expansion Module will cause the readings to be of by the factor of the difference. i.e. a 100A would be off by a factor of 2.
So, your options are:
- If you don’t think you are pulling over 50A on that circuit, use the large diameter clamp you referenced with the Expansion Module.
- If you do think you are pulling over 50A, your only option would be to purchase another Vue. You can associate as many Vues as you like to a single account and view them in the app.
Emporia StaffThanks for your feedback. APIs and IFTTT integration are on our roadmap and we’ll be working on it in the coming months.
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